For ages 21+

Responsible Gaming at civ666 — your protection is our priority

civ666 believes that online gaming should be a safe source of entertainment. We are committed to helping you maintain healthy gaming habits.

Why is responsible gaming important?

Gaming is an enjoyable form of entertainment — but when it goes out of control, it can have a negative impact on personal and family life.

Important notice: civ666 is only for those aged 21 and above. Use of the platform by minors is strictly prohibited. If you suspect a minor you know is using this site, please contact our support immediately.

As a responsible gaming platform, civ666 is deeply committed to the wellbeing and peace of mind of every player. We believe gaming should be enjoyable and controlled — not a source of financial pressure or mental stress. For this reason, we provide our players with a number of protective tools to help you manage your gaming experience.

The core principle of responsible gaming is — play for entertainment, not as a way to earn money. Set yourself a budget before each session and stick to that limit. At civ666, we give you the ability to control this limit digitally.

Our Protection Tools

civ666 provides a range of effective tools to keep your gaming experience safe and healthy.

Deposit Limit

Set your daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately, and a 24-hour wait is required to increase it.

Time-Out Feature

If you need a temporary break, pause your account for anywhere from 24 hours to 30 days. During this time, no betting, deposits, or promotional communications will take place.

Self-Exclusion

If you feel that gaming is having a harmful effect on your life, choose long-term self-exclusion. You can keep your account fully closed for anywhere from 6 months to 5 years.

Session Time Limit

To avoid non-stop gaming, set a maximum time limit for each session. Once the set time is up, you will be logged out automatically.

Betting History Review

Review your complete betting history at any time. This will help you stay aware of your own gaming patterns and make the right decisions.

Account Closure Option

The option to permanently close your account is in your hands at any time. Contact us via live chat or email and we will act quickly.

Build Healthy Gaming Habits

Responsible gaming means following a few simple principles.

Do

  • Set a budget before you start gaming and stick to it.
  • See gaming as a form of entertainment, not a source of income.
  • Take regular breaks and spend time with family and friends.
  • Only bet money you can afford to lose without affecting your life.
  • Set a session time limit and deposit limit in advance.
  • Do not hesitate to seek help when you need it.

Don't

  • Do not place more bets to try to recover money you have lost.
  • Do not bet with borrowed money or money meant for bills and expenses.
  • Do not play when you are under stress or feeling depressed.
  • Do not game while neglecting family or work responsibilities.
  • Do not play under the influence of alcohol or medication.
  • Do not hide the amount you are betting.

Check Yourself

The questions below will help you assess your gaming habits. If the answer to more than one question is "yes", consider seeking help.

Do you want to stop gaming but find you cannot?
Are you constantly increasing your bets to try to win back money you have lost?
Is gaming causing problems in your relationships with family or friends?
Do you feel restless or mentally uneasy when you are not gaming?
Are you hiding your gaming from family or friends?
Are you betting with borrowed money or by dipping into your savings?
Is gaming affecting your work or studies?
If the answer to any of the above questions is "yes", contact civ666's 24/7 live chat support today or send an email to [email protected]. Our trained team is always ready to help you.

Set Your Limits — in just a few steps

Setting your gaming limits at civ666 is very simple. Log into your account and follow the steps below.

1

Log into your account

Log into civ666 with your username and password.

2

Go to Profile Settings

Click the profile icon at the top right and select the "Responsible Gaming" section.

3

Choose the tool you need

Deposit limit, session time, time-out, or self-exclusion — choose whichever you need.

4

Confirm

Save your preference. Lowering a limit takes effect immediately; a cooling-off period applies to increasing one.

Need help?

civ666's responsible gaming team is always ready to help you. Feel free to reach out for any gaming-related concern — we will listen without judgment and do our best to help.

Live Chat Support
24/7 support available in Bengali
Email Support
Fully Confidential
Your information will remain completely safe and confidential
Quick Self-Exclusion
Let us know via live chat and action will be taken immediately

Protection of Minors

civ666 is for those aged 21 and above only. Ensuring the safety of minors is one of our highest priorities.

Age Verification

We verify the age of every user at the time of registration. No one under the age of 21 is permitted to open an account, and any attempt to breach this limit will result in the permanent closure of the account.

Family Protection

If there are minor members in your household, use parental control software on your device. Always keep your login details private and make a habit of logging out.

Remember: Only those aged 21 and above (21+) are permitted to use civ666. Gambling by minors is completely prohibited under the laws of Bangladesh.

Responsible Gaming FAQ

Find answers to common questions about our responsible gaming policy here.

After logging into your account, go to Profile Settings and click on the "Responsible Gaming" section. There you can set daily, weekly, and monthly deposit limits separately. Once you lower a limit, it takes effect immediately. To increase a limit, you must wait through a cooling-off period that starts from 24 hours.

Self-exclusion can be taken for 6 months, 1 year, 3 years, or 5 years according to your preference. During this period, it is not possible to reactivate the account. Once the period ends, you may apply to reactivate your account if you wish, however an additional cooling-off period will still apply.

A time-out is a short-term break — from 24 hours up to 30 days. It is suitable for a temporary rest. Self-exclusion, on the other hand, is a long-term decision — from 6 months up to 5 years. If you feel that gaming is becoming a serious problem, you should choose self-exclusion.

Yes, if there is a balance in your account before self-exclusion is activated, arrangements will be made for you to withdraw it. Our support team will assist you fully in this matter.

This cannot be done directly through a third party, as it is our responsibility to protect account privacy. However, if you believe a family member is suffering from a gaming problem, encourage them to contact our support directly, or inform us yourself via live chat — we will provide appropriate guidance.

Alongside the civ666 support team, you can speak with mental health professionals. In Bangladesh, the National Institute of Mental Health (NIMH) and various counselling centres provide this kind of support. Talking openly with family and trusted friends also helps a great deal.

Enjoy Safely — with civ666

Enjoy your favourite games on our platform with responsible gaming assured.

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